Client success stories

“Managed24/7 engaged IT Focus to help accelerate growth in our IT Support business, and we were immediately impressed by their ability to understand our proposition and qualify opportunities to a consistently high standard. Their targeted telemarketing and prospecting activity has been central to our success, generating the majority of our new clients. We have had the same agent on our activity since 2007 and during this time we have increased our annualised contract revenue by over 50% year on year. The return on investment has been outstanding, and the quality of their data, insight, and communication has built a strong, reliable pipeline for continued growth. IT Focus have become a trusted partner rather than a supplier, with a stable, knowledgeable team who truly understand our business. We highly value the relationship and would confidently recommend them to any organisation seeking a proactive, results-driven lead generation partner.”

“At Ask4Support Ltd, we rely on partners who understand the complexity, pace, and precision required within the IT sector. Working with IT Focus, who delivers our lead-generation service, has been a consistently excellent experience. Their team combines strong technical understanding with a strategic, data-driven approach to outreach. This ensures every lead is qualified, relevant, and aligned with the decision-making structures typical of IT-driven organisations. Their processes are transparent, communication is reliable, and the quality of prospects they deliver continues to support our growth and client-acquisition goals. In an industry where accuracy and trust are essential, IT Focus has proven to be a dependable partner. We confidently recommend them to any organisation seeking a technically knowledgeable, results-focused lead generation provider.”

“We started working with IT Focus over 10 years ago and they are a true extension to our sales team with varying messages delivered over the years and continue to deliver a stream of leads to us keeping us fuelled with new opportunities.”

“We have worked with IT Focus for the past three years, outsourcing the initial lead generation and introduction for Microsoft services. This approach has enabled our internal sales team to focus their time on existing clients and on progressing warm, qualified opportunities, rather than on cold lead generation. We have successfully closed business through this model and continue to work closely with the IT Focus team to refine our go-to-market strategies and maximise results. While lead generation is never a guaranteed route to success and always requires ongoing development and qualification from our side, the service provided by IT Focus has been an important contributor to our recent growth and remains a key part of our sales strategy.”

“We have worked with IT Focus for around 10 years, engaging them to support our telemarketing and lead generation. Their approach has always been professional, taking the time to understand our business, our services and our target audience. As a provider of professional services, reaching the right decision-makers is essential and IT Focus has helped us achieve that by consistently delivering qualified opportunities. Their persistence, clear communication, and ability to facilitate meaningful conversations truly set them apart. Over the course of our partnership, they have consistently exceeded our expectations, providing a reliable service with a strong return on investment. We would be happy to recommend other MSPs to work with IT Focus.”

“We value partners who understand the demands of the IT industry and can operate with the speed, accuracy, and professionalism it requires. Our experience working with IT Focus, who provide our lead generation services, has been extremely positive. Their team demonstrates a strong understanding of the technology sector and approaches outreach in a structured, data-led way. This means the opportunities they generate are relevant, well qualified, and aligned with the types of decision makers typically found within IT-driven organisations. Their communication is clear, their processes are well managed, and the consistency of the prospects they deliver continues to support our business development efforts. In a sector where credibility and precision are vital, IT Focus has shown itself to be a reliable and professional partner. We would not hesitate to recommend them to organisations looking for a knowledgeable and results-driven lead generation provider within the IT space.”

“We have been pleased with the lead generation support IT Focus provided. They quickly understood our target market after an onboarding session and delivered a steady flow of relevant, high-quality opportunities rather than generic enquiries. Their professional approach, clear communication and ability to accurately represent our services have made them a valuable extension of our business development efforts. We would not hesitate to recommend IT Focus to any organisation looking to grow their pipeline with credible, well-qualified prospects.”

“We're delighted with our relationship with IT Focus. We've run 20+ outbound global tele campaigns in a variety of languages. They're a strategic partner for us in our demand generation activity. Their industry insight has been invaluable; they play a major role in our successful campaigns.”

“IT Focus, led by Simon and his team, partnered with us to deliver scalable lead generation for a major technology manufacturer across workforce solutions, advanced compute, and AV collaboration. Acting as a seamless extension of the client's team, they combined strong industry knowledge with a highly flexible approach to drive a high volume of qualified leads while continuously refining processes and enhancing data quality. Their ability to adapt quickly, streamline campaign execution, and add value through data insight made them a reliable and effective partner — one that can be confidently recommended to organisations of any size seeking a knowledgeable and results-driven lead generation specialist.”

“Bytes first engaged IT Focus in early 2019 to assist with some tactical activity around engaging IT Resellers and ISV's around some specific value add offerings. We were impressed with IT Focus' industry knowledge and ability to flex and pivot the message to overcome objections and changes in the market. Since these first activities we have developed a close working relationship with IT Focus and have continued to work on numerous activities for our own direct and indirect offerings, along with also introducing a number of our partners to them as a preferred partner for lead generation. These activities have generated a number of live opportunities and have shown real value within Bytes and our ecosystem. We value our working relationship with IT Focus and will continue to work closely with them in the future, and would recommend them to anyone looking for a proactive and knowledgeable lead generation partner.”